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E-government266

Availability and Effectiveness of Electronic Services in Latvia

This article reflects the main results of a study called The Availability and Effectiveness of Electronic Services in Latvia. The aim was to study the accessibility of E-services that are offered by state and government institutions and to determine an indicator concerning their effectiveness. The data can be used to elaborate recommendations to improve the availability and efficiency of E-services. The study was conducted in 2005 by the secretariat of the Latvian minister with special portfolio for E-governance and SIA DATI. The survey was conducted via telephone interviews of 1,116 respondents in all of Latvia, as well as 95 direct interviews of respondents.

(Full article)


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eBaltics
29.03.2024


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